1｜Ordering channels and procedures
You can place an order via our website/email/WhatsApp.
1.
Customer order and payment
2.
We will contact you by WhatsApp or email to confirm the order and arrange delivery
3.
Ship orders will be arranged by standard delivery
2｜Payment Method
Online Order：
- Bank Transfer
- Bank Name：ICBC (Asia) Ltd（072）
- Bank Account：706-502-01057-5
- Account Name：BIO FUN GLOBAL LTD.
- FPS ID: 102699287
- Account Name: BIO FUN GLOBAL LTD.
WhatsApp Order（10% off）：852-69246686
- PayMe/Alipay/FPS ID will be provided for payment after order received
3｜Shipping Instructions
We will send your order by SF Express within 2-3 working days after receiving the order.
Shipping range:
Hong Kong, Kowloon and New Territories (no outlying islands and remote addresses)
Customers can also arrange for self-pickup at SF Express stations or SF Express Service Stations,
Delivery Charge:
Free delivery for orders above HK$450, HK$30 shipping fee for orders less than HK$450.
4｜Return and Refund Notice
- Please send the return/refund request by email, specify the reason and provide relevant pictures, we will reply within 10 working days to confirm whether the return/refund request is met, and the company will make the final decision.
Applications will not be accepted due to personal reasons such as wrong choices or unsuitable products.
Returned goods must be kept unopened and in complete packaging. If it has been opened or artificially damaged, it will not be accepted.
